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Chairman says PSC aware of hardships



It’s still early February, but this has already been a harsh winter in Kentucky.

Weeks of unusually cold weather have driven up heating bills and made an already difficult economic situation even worse for many Kentuckians.

The Kentucky Public Service Commission (PSC) is very aware of the hardships facing many state residents. We have heard from and worked hard to assist the many hundreds of ratepayers who have called the PSC seeking help and information.

The majority of these calls have come from eastern Kentucky, where it has been coldest and where the higher energy bills appear to have hit hardest. In response to this situation, the PSC is stepping up its efforts to help Kentuckians manage their energy costs.

At the invitation of Letcher County Fiscal Court, the PSC will be conducting a Home Energy Workshop on February 15 in Whitesburg. The workshop will begin at 6 p.m. in the circuit courtroom at the Letcher County Courthouse.

The workshop will include a presentation that will help customers better understand their electric bills and determine the reasons for changes in those bills. After the presentation, there will be opportunities to meet with and ask questions of the following:

• PSC staff, who can answer questions about rates, customer rights and other matters pertaining to utilities under PSC jurisdiction.

• Representatives of Kentucky Power Co., who will be able to answer questions about individual bills.

• Home energy efficiency experts from the Kentucky Housing Corporation and the Kentucky Cooperative Extension Service, who will be able to provide information about weatherization and other ways to reduce energy bills.

• Representatives from the local Community Action Agency, who will be able to provide information about energy assistance programs.

We invite residents of Letcher County and nearby counties to attend this workshop. Meanwhile, if you have questions about your utility bill, the Consumer Services Division of the PSC can help you get answers. Call them toll-free at 800-772-4636.

Our thanks to Letcher Fiscal Court for hosting this event. We hope to see you on February 15. DAVID ARMSTRONG, Chairman, Kentucky Public Service Commission Frankfort



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