Southeast Kentucky Community and Technical College, one of 16 institutions within the Kentucky Community and Technical College System, is among the first in the system to begin serving students and prospective students through the launching of a centralized 24-hour call center. The center will aid students in areas such as financial aid, student accounts, learn on demand and password reset every day throughout the year. The call center will begin serving students in registration and admissions beginning next school year.
The centralized call center, located in Somerset, is providing around the clock service. When a student contacts the center, those answering will know the student’s name and from where he or she is calling. Local persons will be the service representatives.
To access the call center, current students as well as prospective students may call (855) 2GO-SKCTC or visit help.southeast.kctcs.edu.