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Social Security publication rated government’s best online service




In the latest quarterly ratings of the University of Michigan’s American Customer Satisfaction Index for Federal Websites, the Social Security Administration’s new online Retirement Estimator ranked as the best in government. The Retirement Estimator debuted with a score of 90, the highest score in the survey and the second-highest score ever received by a government website. Several other Social Security online services also are rated among the government’s top performers and equal to the highest caliber private sector sites, such as Amazon and Google.

The new Retirement Estimator is available at www.socialsecurity.gov/estimator and gives the opportunity to run accurate, personalized scenarios for Social Security retirement benefits in a user-friendly way.


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